I purchased this gun about 18 months ago. As per the many complaints and feedback reviews here on Amazon, same problem with the trigger stuck in the open position. This gun is excellent when working, but clearly has a common fault. Contacted Hozelock as the gun is still under warranty, however you have to, at your own expense, post it back, and spend money on postage, packaging and time to return the gun. For what this item is worth, it's not worth the cost and mainly time to send it back.
All I will say is that Hozelock should offer a returns label, that you can use to put the item into a postage bag, at their expense.
Guy I spoke to at Hozelock was very polite, however the policy is clear....
Based on that, great when working, but when it breaks, warranty is worthless as it's clear it's beyond anyone's benefit to send it back. What I find most worrying, is that the reviews here are consistent with the same failure, yet Hozelock ignore that fact.
| Fabricant | HOZELOCK |
|---|---|
| Dimensions du produit (L x l x h) | 6 x 13 x 25 cm; 290 grammes |
| Référence | 2691 6001 |
| Taille | 16 x 10 x 8 cm |
| Couleur | Jaune et Gris |
| Style | Unique |
| Matière | Métal |
| Quantité d'articles | 1 |
| Nombre de pièces | 1 |
| Batterie(s) / Pile(s) incluse(s) | Non |
| Batterie(s) / Pile(s) requise(s) | Non |
| Garantie constructeur | 1 an. |
| Disponibilité des pièces détachées | Information indisponible sur les pièces détachées |
